Forgot/Reset Password Process

Below are the steps required to reset your password.

Once you complete the process we highly recommend confirming your account details (shipping and billing addresses) to make sure everything is current.

To begin the process you must know the email address that was associated with your previous registration. If for some reason you don't remember this email address, or no longer have access to the email account, please call us at (972) 985-2662.

  1. Click here to begin the password reset/recovery process
  2. Enter the email address associated with your previous registration
  3. An email will be sent to the provided address with Subject: "Carolyn Nussbaum Music Company: Password reset"
  4. Click on the Password Reset URL provided in the email (or copy and paste the URL into the address bar of your web browser).
  5. You will be taken to a secure page to establish a new password.
  6. Enter a new password, and re-enter to confirm. Click Submit.

Please contact us if you experience any difficulty.